SECO Registration & Attendance Policies
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Purchase Policy
Payment in full must accompany all registration transactions. Payment must be made in U.S. funds. SECO International accepts personal or business check, money order, American Express, Visa, MasterCard, and Discover Card. Checks and money orders should be made payable to "SECO International, LLC."
Refund Policy
Refunds will be issued in the manner in which the payment was made:
Cancellation Refunds: Cancellation refunds will be issued under the Cancellation Policy guidelines.
Course Attendance Refunds: Unused or unwanted course tickets will not be refunded. Attendees may exchange course tickets under the Course Exchange Policy guidelines.
Continuing Education Course Ticket Exchange Policy
A course ticket may be exchanged for another course ticket of equal value at the classroom door of the desired course on a stand-by basis; stand-by admittance is first-come, first-served, based on available seating. Ticket exchanges involving a purchase balance must be made at the CE Registration Desk; debits must be paid at the time of the exchange; credits will be issued 4-6 weeks after the date of the transaction.
When you exchange a course on-site, please make sure you receive a replacement barcode that covers the original course barcode in the lower right-hand corner. No credit will be given if the replacement barcode is not on the ticket.
Cancellation Policy
Continuing Education Program Attendees
Attendees may cancel their SECO 2010 Continuing Education registration for a $75.00, non-refundable processing fee. All cancellations must be received in writing via e-mail, fax, or mail. Cancellations will be
honored up to 11:59 PM [EST] January 28, 2010. Cancellations must be postmarked or electronically stamped by January 28, 2010. The cancellation notice must include your name, address, and registration
number. Please submit only one (1) registrant cancellation per notice.
Refunds will be issued back in the manner the pre-registration fee was paid (i.e., credit card or check); refunds will be issued within 4-6 weeks after the notice has been received.
Optometry's Marketplace™ Attendees
Attendees may cancel their SECO 2010 Optometry’s Marketplace™ registration without penalty. All cancellations must be received in writing via e-mail, fax, or mail. Cancellations will
be honored up to 11:59 PM [EST] January 28, 2010. Cancellations must be postmarked or electronically stamped by January 28, 2010. The cancellation notice must include your name, address,
and registration number. Please submit only one (1) registrant cancellation per notice.
Refunds will be issued back in the manner the pre-registration fee was paid (i.e., credit card or check); refunds will be issued within 4-6 weeks after the notice has been received.
Emergency/Unforeseen Situations
SECO International has special allowances for emergency situations and unforeseen situations beyond the control of attendees that prevent them from attending the SECO event. In the event that a emergency or unforeseen situation arises that prohibits an attendee from attending the SECO event, that individual may be eligible to obtain a cancellation refund, less the late cancellation fee, or a refund for education that was not attended. To qualify for this benefit, the attendee must: 1) Contact SECO International before February 10, 2010, and provide SECO a history of the emergency situation; 2) Provide documentation supporting the claim of inability to attend any part of or the entire SECO event (i.e., medical bill, jury request letter, etc.). Attendees may contact SECO by phone, e-mail, or mail. Cancellations that qualify under this policy will be subject to the same restrictions outlined in the Cancellation Policy.
